TERMS & CONDITIONS
These Terms & Conditions govern the booking and participation in experiences offered by Stories of Sevilla.
Booking
All bookings must be made in advance through the website or authorized channels.
By making a booking, the user confirms that all provided information is accurate.
Payment
Payment may be required in full at the time of booking or as specified during the reservation process.
Cancellation policy
- Cancellations made at least 24 hours in advance are eligible for a full refund
- Cancellations made less than 24 hours before the experience are non-refundable
- No-shows are non-refundable
Changes and cancellations by the organizer
Stories of Sevilla reserves the right to:
- Reschedule experiences
- Modify details
- Cancel activities due to unforeseen circumstances (weather, safety, operational reasons)
In such cases, an alternative date or refund will be offered.
Participant responsibilities
Participants agree to:
- Arrive on time
- Follow instructions provided during the experience
- Behave respectfully
Failure to comply may result in exclusion without refund.
Health and safety
Participants are responsible for ensuring they are fit to participate in the experience.
Liability
Stories of Sevilla is not responsible for:
- Personal belongings
- Injuries resulting from misuse or failure to follow instructions
Location
The exact location of the experience will be provided after booking.
Acceptance of terms
By booking an experience, the user agrees to these Terms & Conditions.
Applicable law
These terms are governed by Spanish law. Any disputes shall be resolved in the courts of Seville, Spain.